The Telecom section of the Henton website was inspired by experiences I had with two similar phone companies in different places. I had an ISDN line installed in one state for a very reasonable price - no installation charge and less than $30 per month. When moving to another state I found the exact same thing (both Bell companies) was hundreds to install and 5 times the monthly charge. I also found my local toll, intrastate, and interstate long distance rates were all higher.

This caused me to spend some time investigating all the charges on my phone bill, why they were allegedly there, and what my friends, relatives, and neighbors were paying on their bills. To my surprise they were all different, and nobody could tell me the true rate he or she was paying for any of the services. The reasons for this are many, but can be largely summed up with one word - politics. The squeaky wheel gets the grease, so those who complain the most or who have the right "connections" pay less. If you live in an area where the little guy is made to pay through the nose for the services of others, and you are one of the little guys, then you have to pay more to make up for the others who get the same or better service for much less.

There are a few things you can do to help alleviate the situation. First, learn what the real truth is. You need to know what others are paying and the lowest amount you could possibly pay on your current bill. Second, you can work on lowering the minimum rates you can legally pay by joining with others to put pressure on your legislators (federal and local) and public utility commissions to give you equality. This site can help you with both.

We have information on the rates others are paying and tables of rates for various phone services. You can check out all the rates from the best companies that provide service on YOUR phone line. Simply use the Custom Rate Computer to see a complete list customized for your phone line and then use the rate tables to see which plan or combination of plans is the absolute cheapest for your calling patterns. NOTE: The rate tables are lagging current rates and are being replaced by the new custom bill computer that should be on-line before mid summer 2003.

Our rate tables calculate a per minute rate using the actual bottom line total charges from a number of sample bills consisting of various numbers of calls of random length on bills totalling from 100 to 5000 minutes. We include ALL charges that will appear on the bill and then divide by the number of minutes, so our rates will be the ACTUAL per minute rate if your bill totals one of these figures. The number of calls, the time, and length of each call can have a significant impact on the bottom line. If you don't factor these in OR if you include special limited time promotional rates that increase shortly after you sign up, then you don't get a true picture of what the service actually costs.

In the final analysis, the only absolute way to know exactly how much YOUR bill will be is to find someone who will plug your actual phone bill into a program designed to calculate the cost of each service using the figures from your bill. As noted above this will soon be available right here on this site after over a year of working out the perfect program to take all factors into account. In the meantime you can send us your bill and we will give you a true, accurate picture of the absolute cheapest plan available for your exact calling patterns. You can post the figures from your bill, fax us a copy of your bill (with the last 4 digits of all numbers marked out to protect your privacy), E-mail us a copy of the same, or simply look over others' bills to see if one is similar to yours. Any legitimate bill submitted will be calculated just as soon as possible.

We also have a section for sending complaints to your elected and appointed "representatives" to let them know you are armed with the power that knowledge brings, are mad as heck, and won't take it much longer. This does work to some extent, as the state of California now has instate rates around one-fifth of the higher states for this very reason. We also have a links section which will take you to official governmental sites and other informational sources you may find helpful.

We hope you enjoy your stay here and will check back with us often as rates and plans are always changing. We hope we play a small part in helping everyone's bills drop now and in the future.

You may send a request for information or order any of our plans by simply filling out the form below. We can contact you by E-mail if you desire, although we actually prefer to speak to you directly at your convenience. We don't ask for any personal information over the Internet so just leave your name, phone number and the best time to call, or leave only your name and E-mail address if you don't want a return call. Leave any message you may have in the text box at the bottom and press the submit button. You are not signing up for any plan by filling out this form, nor are you obligated to accept anything if we call.

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