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Henton Telecom Local Service Tips

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CALL 1-888-783-5204 TOLL FREE
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The Absolute Best Rates For YOU From ALL Plans.

This page outlines a few tips for saving on the local service portion of your bill. Many people are unaware of the fact that they not only have a choice of long distance providers, but can also specify a different local provider. Look in the front of your phone book for a list of some of these companies and check out their rates and services. Usually your "default" local provider will give the best overall products, services, and prices, but it can't hurt to check out the competition.

First, make sure you understand each charge on the local portion of your bill. For an explanation of many of the charges that may appear on your bill visit this page which lists some standard fees from different areas. You may be charged for something which you don't legally have to pay. You may also be signed up for a type of service which costs more than other available options. If you don't make many calls, metered service may be cheaper. If you now have metered service, you may be able to pay less by using a flat rate plan. If you are paying an extra metro charge for local calling to a nearby city, you may be able to pay less total by actually paying for long distance charges on each call. On the other hand, if you are in a rural area and need to call a local access number (for your ISP) in the major city, you will probably pay less signing up for metro service.

If you are being charged for Line-Backer protection or a similarly named charge, then you should have this removed. It is simply another way for your local phone company to pad your bill. For a complete explanation of this and to see what it looks like on an actual bill, check out one of the posted bills. This charge was actually making up over one fourth of the total local service cost.

Examine your optional services to see if you can use a package plan and save over the separate charges, or if you have a package plan you may only need a portion of the services (which may be cheaper billed individually) you are paying for. The provider you choose for local-toll (intralata) calls will almost always be more expensive than using a dial-around or calling card plan. Look over the pages comparing rates for the various services in your area to determine the cheapest for you. Avoid calling information. The charges for this are exorbitant and almost always unnecessary. Use the Internet to look up numbers not found in your local phone directory. By separating the local fees from the long distance charges, you can get 6 sec increment billing, and if you use a calling card, block-time, or dial around plan, you can avoid charges like PIC fees and possibly USF, even taxes, and others. NOTE: In July 2000 the PICC was offically discontinued. Some providers have continued to charge this as a PIC fee, but this is usually only on multiple lines or some business lines.


You may send a request for information or order any of our plans by simply filling out the form below. We can contact you by E-mail if you desire, although we actually prefer to speak to you directly at your convenience. We don't ask for any personal information over the Internet so just leave your name, phone number and the best time to call, or leave only your name and E-mail address if you don't want a return call. Leave any message you may have in the text box at the bottom and press the submit button. You are not signing up for any plan by filling out this form, nor are you obligated to accept anything if we call.




Name:

E-Mail:

City: State:

Phone: --

Enter The Time To Call In YOUR Local Time.

Best Time is AM PM On Date

DON'T Call Earlier Than AM PM

DON'T Call Later Than AM PM

Comments And Questions May Be Entered Below. Finally had to institute a spam protection scheme but it does not require mega-vision or audio files. Simply enter first 3 numbers and then 3 lower case letters for a total of 6 characters in the box below. Simply put the first 3 sequential single digit numbers (starting with 1) and then the first 3 LOWER CASE letters arranged alphabetically (starting with a).


You may also contact us by a variety of other methods, including a direct Net Phone call (or voice-mail) over the Internet, an alphanumeric page, call us directly toll-free at one of the numbers below, or fax us your bill for free analysis. You will almost definitely get diverted to a voice-mail system during business hours as we REFUSE to make people wait on hold for more than a minute. We will call you back at your convenience at any time you specify if we can't take your call immediately.



Henton Communication Enterprises
Austin, Texas

Voice Number
512-778-5629

24 Hour Bill Faxing Line
512-778-5626

Toll-Free US Voice Calls Only
888-783-5204


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